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eCampus Help Desk Ticket

eCampus Help Desk Ticket System

---IMPORTANT--
The purpose of the eCampus Help Desk Ticket System is to support students with
any issues related to their online eCampus experience.  Please follow the steps below in order
to submit a help desk ticket.  eCampus will make every effort to contact you via email
and/or phone regarding your ticket within 24/48 hours.

1. Click on the "Sign In" link located at the very top right hand corner of the screen.

SignIn.png

2. You will be prompted to enter your student username and password. Be sure to enter
    pusd11\your username and password to sign in.

Authentication.png

3. Your first and last name will appear at the top right hand corner of the screen along 
    with the "Add new item" link that will appear below.  Click on the "Add new item" link 
    to submit a ticket.


AddNewItem.png

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